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Privacy Policy

conquestador-casino, operated via conquestador777.com, provides this privacy policy to inform players and website visitors about how their personal data is collected, processed, and protected in accordance with Canadian laws and applicable international standards. This policy applies to all users of conquestador777.com and associated services, effective as of November 6, 2025.

Who We Are

OBSERVE: The operator of conquestador-casino at conquestador777.com is Mobile Incorporated Limited (Mobinc), a limited company registered in Malta.

  • Legal Entity: Mobile Incorporated Limited (Mobinc)
    • Registered Address: Elite Business Centre, Trejqa Ta' Box, Msida MSD 1840, Malta
    • Company Registration Number: C 84149
  • Licensing:
    • Malta Gaming Authority: MGA/B2C/818/2020
    • Alcohol and Gaming Commission of Ontario: OPIG1241834
    • UK Gambling Commission: 051011-R-328955-011
  • Data Protection Officer (DPO):

What Personal Data We Collect

OBSERVE: conquestador-casino collects various types of personal and technical data to provide regulated gambling services and ensure legal compliance.

  • Personal Data:
    • Full name, date of birth, mailing address
    • Email address, phone number
    • Government-issued identification (for KYC/AML)
  • Technical Data:
    • IP address, device information (model, OS, browser type)
    • Log files, access times, session duration
    • Geolocation data (as permitted by device/browser settings)
  • Payment Data:
    • Credit/debit card details, e-wallet information, bank account numbers (processed securely via payment partners)
    • Transaction records, withdrawal and deposit history
  • Behavioral Data:
    • Betting and gameplay history
    • Bonus usage, transaction logs, site navigation and clickstream data
  • Cookies & Similar Technologies:
    • Session cookies, persistent cookies, and third-party analytics/ad cookies (see "Cookies & Tracking Technologies" below)

Legal Basis for Processing

OBSERVE: conquestador-casino processes data only where legally justified under applicable Canadian, Maltese, and international data protection laws.

  1. User Consent: Data processed with your explicit consent, such as for marketing communications, analytics, or non-essential cookies. Consent can be withdrawn at any time without affecting the lawfulness of prior processing.
  2. Contract Fulfillment: Processing necessary to perform the contract between you and conquestador-casino on conquestador777.com, including account management, payment processing, and provision of gaming services.
  3. Legal Obligations: Required for compliance with laws and regulations, including anti-money laundering (AML), know your customer (KYC), and lawful requests by regulatory authorities such as the Alcohol and Gaming Commission of Ontario and the Malta Gaming Authority.
  4. Legitimate Interests: Processing for purposes such as fraud prevention, maintaining platform security, customer support, and improving service quality, provided such interests are not overridden by your data protection rights.

Regional Compliance Note: conquestador-casino ensures all legal bases align with CA, EU (GDPR), and Maltese requirements where applicable.

Purpose of Processing

OBSERVE: conquestador-casino uses personal data solely for defined and lawful purposes, ensuring transparency and user trust.

  • Provision of Casino Services: Account creation, identity verification, processing deposits/withdrawals, and facilitating gameplay on conquestador777.com.
  • Service Improvement & Analytics: Analyzing user engagement, troubleshooting, optimizing website functionality, and personalizing user experience.
  • Marketing & Communication: Sending promotional offers, newsletters, and service updates (subject to user consent).
  • Fraud Detection & Prevention: Monitoring transactions, detecting suspicious activity, and enforcing responsible gaming measures.
  • Legal Compliance: Meeting regulatory obligations, responding to government or law enforcement requests, and fulfilling reporting duties.

Disclosure & Sharing

OBSERVE: conquestador-casino shares personal data only as necessary for lawful operations and with appropriate safeguards.

  1. Payment Partners: Data shared with financial institutions and payment processors for secure transaction handling.
  2. Service Providers: Third parties providing IT, analytics, customer support, marketing, and hosting services under strict confidentiality and data protection agreements.
  3. Regulators & Law Enforcement: Disclosure as required by the Alcohol and Gaming Commission of Ontario, Malta Gaming Authority, and other competent authorities to comply with applicable laws and licensing conditions.
  4. Affiliates & Advertising Networks: Data shared with affiliates and advertising networks only with your consent and in compliance with relevant regulations.

Protective Clauses: conquestador-casino ensures all third parties adhere to equivalent data protection standards and processes data only for authorized purposes.

International Transfers

OBSERVE: As conquestador-casino operates across multiple jurisdictions, personal data may be transferred outside Canada, including to Malta, the EU, the UK, and other regions where service providers are located.

  • Transfer Safeguards:
    • Standard Contractual Clauses (SCCs) approved by the European Commission
    • Data processing agreements with all non-Canadian/EU/UK service providers
    • Ongoing assessment of recipient country data protection adequacy
  • Data Subject Protections: All transfers comply with Canadian, EU (GDPR), and Maltese data protection laws, ensuring your rights remain protected regardless of transfer location.

Regional Compliance Note: conquestador-casino maintains cross-border compliance for all international transfers, including with Ontario and Maltese regulators.

Data Retention

OBSERVE: conquestador-casino applies strict data retention policies to ensure data is not kept longer than necessary.

  • Personal Account Data: Retained for the duration of the business relationship and up to five (5) years after account closure, in line with AML and regulatory requirements.
  • Payment and Transaction Records: Retained for up to seven (7) years to comply with financial and anti-fraud regulations.
  • Technical and Behavioral Data: Retained for up to two (2) years for analytics, security, and troubleshooting purposes.
  • Cookies and Tracking Data: Retention periods vary by type; session cookies expire automatically, while persistent and third-party cookies are retained in accordance with their respective policies (see "Cookies & Tracking Technologies" below).
  • Deletion Criteria: Data is deleted or anonymized upon user request (where permissible), expiration of retention periods, or completion of processing purposes.

Regional Compliance Note: All retention practices comply with CA, Maltese, and international standards.

Your Rights

OBSERVE: conquestador-casino fully aligns its user rights procedures with Canadian, EU (GDPR), and Mexican data protection frameworks where applicable.

  1. Access: You can request confirmation of whether conquestador-casino processes your personal data and obtain a copy thereof.
  2. Correction: You may request rectification of inaccurate or incomplete personal data.
  3. Deletion ("Right to be Forgotten"): You may request erasure of your data in certain circumstances, such as when processing is no longer necessary or consent is withdrawn (subject to legal/regulatory retention obligations).
  4. Restriction: You may request restriction of data processing in specific cases, such as contesting data accuracy or objecting to processing.
  5. Objection: You may object to processing based on legitimate interests or for direct marketing purposes.
  6. Data Portability: You may request to receive your data in a structured, commonly used, machine-readable format and transmit it to another controller.
  7. Withdrawal of Consent: Where processing is based on consent, you can withdraw your consent at any time without affecting prior processing.

How to Exercise Your Rights

  • Submit requests by email to [email protected] or via the official website form (if available).
  • conquestador-casino will respond within 30 days of receiving your request, free of charge except in cases of manifestly unfounded or excessive requests.
  • If your request cannot be fulfilled, a clear explanation will be provided, along with information on your right to lodge a complaint with a data protection authority.

Regional Compliance Note: Procedures and rights align with CA laws, GDPR, and reference applicable Mexican data protection regulations for users from Mexico.

Cookies & Tracking Technologies

OBSERVE: conquestador-casino utilizes cookies and similar tracking technologies to enhance user experience and platform security.

  • Session Cookies: Temporary cookies essential for website navigation and user authentication; deleted once the browser is closed.
  • Persistent Cookies: Remain on your device for a defined period to remember preferences and facilitate faster login.
  • Third-Party Cookies: Set by analytics (e.g., Google Analytics), advertising networks, and affiliate partners to track site usage and deliver targeted ads (only with your consent).
  • Cookie Management: You can manage or disable cookies through your browser settings or via the cookie consent panel on conquestador777.com. Note that disabling certain cookies may affect website functionality.

Data Security

OBSERVE: conquestador-casino implements advanced technical and organizational security measures to safeguard user data against unauthorized access, alteration, disclosure, or destruction.

  1. Encryption: All data in transit is protected with TLS 1.2 or higher. Sensitive data at rest is encrypted using industry-standard algorithms.
  2. Access Controls: Multi-factor authentication for staff, strict role-based access, and regular password rotation policies.
  3. Security Audits: Regular third-party security assessments and penetration testing to identify and remediate vulnerabilities.
  4. Staff Training: Ongoing privacy and security awareness training for all employees with access to personal data.
  5. Incident Response: Documented procedures for handling and reporting data breaches, including prompt user notification where required by law.
  6. Compliance Standards: Adherence to international standards such as ISO 27001 and SOC 2 where applicable.

Complaints & Contacts

OBSERVE: conquestador-casino provides multiple channels for privacy-related inquiries and complaints, ensuring transparent and timely resolution.

Updates

OBSERVE: conquestador-casino regularly reviews and updates its privacy policy to reflect changes in legal requirements, regulatory guidance, and operational practices.

  • Notification Procedures:
    • Users will be notified of material policy changes at least 30 days in advance via email, website banners, and account dashboard alerts.
    • Minor changes may be communicated through an updated version on conquestador777.com without prior notice.
  • User Options:
    • Users may object to material changes or close their accounts if they do not agree to the revised policy.
  • Version Control:
    • Last updated: November 6, 2025
    • Material changes will be summarized in a changelog available on conquestador777.com